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Kennedy, S. (2012). Learning More about Support Staff in Schools: Results from Surveys of Principals and Support Staff Members. New Zealand Ministry of Education.

Based on survey data, this report provides suggestions for steps that schools and others could consider when seeking to address identified issues or concerns, and when wishing to capitalize more effectively on the potential of support staff members to help schools improve learning outcomes for students.

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Special Education Coordinator. (2005). Teachers and Support Staff Working Together. Price Edward Island Department of Education.

This document provides administrators, teachers, support staff, and other school personnel with standards and guidelines for working together harmoniously in addressing the special educational needs of students. The document explains that in order to provide an inclusive school and classroom environment there is a need for a wide range of versatile, multi-skilled educators, service-related professionals, and support staff who have developed successful working relationships.

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New Zealand Education Workforce. (2012). School Support Staff: Collectively Making Resources Count. New Zealand Ministry of Education.

School systems and practices need to enable leaders, teachers and support staff to “collectively make resources count” to optimize student learning outcomes. This report provides suggestions on how to offer guidance to support staff and build a team vision.  The appendices provide resources for principals to learn and improve the allocation of responsibilities at their schools.

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White, I. (2011). Effective Teaching Strategies. Bureau of Accountability and Improvement, Connecticut State Department of Education.

This site includes modules designed to support coaches and instructional leaders who work with teachers. These modules include resources to guide instructional support staff, such as English Language Learner (ELL) teachers and coaches, in effectively improving student outcomes. Resources include PowerPoint presentations on coaching, ELLs, and highly effective instructional strategies.